Proof Standards

This policy defines what counts as acceptable proof for Mo-Nane errands, item pickup and delivery, and consented checks so clients and field operators share clear expectations.

Proof is evidence of what the operator observed and documented—not a government certification, legal opinion, or guarantee of third-party accuracy.

GPS-stamped photos showing the subject location or item when the app captures coordinates.

Timestamped video walkthroughs of sites, properties, or facilities.

Written field summaries submitted through the platform.

Voice summaries or live call verification when requested and recorded in the errand timeline.

Scans or photos of physical documents for pickup, delivery, or visual inspection only.

Receipts or payment acknowledgements where the operator paid third-party fees on your documented instructions.

Blurry, undated, or clearly unrelated images.

Media without required location metadata when GPS capture was technically possible and requested.

Proof that does not address the scope described in the verification request.

Claims about registry status, legal validity, or government approval unless explicitly scoped and supported by visible third-party documentation.

Proof does not certify land title, document authenticity, financial standing, or regulatory compliance.

Proof does not guarantee that a picked-up item is genuine, undamaged, complete, lawfully owned, or worth a particular value.

Proof does not guarantee that a third party's records are complete or correct.

Proof does not guarantee that a desired outcome (approval, access, delivery, or release of information) will occur.

Proof does not guarantee ongoing safety, health, welfare, or truthfulness of a respondent after a consented check.

You must not use proof reports for fraud, harassment, impersonation, unlawful monitoring, or non-consensual surveillance.

Mo-Nane may suspend accounts that misuse proof or request unlawful tasks.

Proof media may be retained for up to 365 days after errand completion unless deleted earlier under our Privacy Policy or account closure rules.